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  • I can log into buddyauth site but not into the bot?

    Discussion in 'Honorbuddy Support' started by upc523, Dec 11, 2011.

    1. upc523

      upc523 New Member

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      For some reason I can't log into the bot anymore. It was working a couple of weeks ago and now it keeps saying authentication failed. I popped over to the buddyauth site and it lets me log in just fine over there. Any help is much obliged!

      Forgot to mention that I do have the latest version of HB installed and everything is up to date!
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      you are an old username based customer

      you have to use the same login info as here Bossland GmbH (shop)
       
    3. upc523

      upc523 New Member

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      Thanks for the quick reply Tony. One more problem, I don't even have the slightest clue as to what that login info would be. I have the original email I used to purchase but that's it.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      hmmm...if you remember the email you used there and the username you can reset your pass here
      Bossland GmbH

      but if you dont you must send us an email at support@thebuddyforum.com including all the available payment info and we will check it asap
       
    5. upc523

      upc523 New Member

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      Perfect! Back up and running. Thanks again Tony! You're a lifesaver brother.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you are welcome :)
       
    7. siibben

      siibben New Member

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      So i almost have the same problem so i will use this one to tell about my problem!

      So i am lifetimer to, but I had a few weeks break from wow and now im back!

      But i cant rly log into the bot!

      I just reset the password, but i still cant log in!

      Maybe I have to wait for some min and it will be back on track?
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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    9. siibben

      siibben New Member

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      Yes Tony!
      I can log in there!
      Im using the same when im trying to log into the new HB!
      Still dont work :(
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      the info there is the same with the bot info
      check the invoices tab,probably your Hb is expired

      whats the exact error you get on bot?
       
    11. siibben

      siibben New Member

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      I bought a Lifetime account! why would it expired? :(

      [15:14:15:048] Logging in...
      [15:14:15:454] Buddy Sessions: 0/0
      -----
      Shared Sessions: 0/0
      Please purchase a Buddy Product!
      [15:14:15:602] Authentication failed!
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      check your invoices tab
       
    13. siibben

      siibben New Member

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      No results for your search were found.'

      rly?
      I paid with paypal, is it possible for u to see if i gave u some info?

      omg im so stupied!
      I had 2 accounts for some reason!
      Everyting is fine now!
      Sorry for ur time!

      Cya<3
       
      Last edited: Dec 11, 2011
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      hehe,np dude :)
       

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