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  • Authentication problem

    Discussion in 'Honorbuddy Support' started by Prosaurus, Dec 12, 2011.

    1. Prosaurus

      Prosaurus New Member

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      Bought a 1 day honorbuddy to try it out. Followed the steps giving in this guide: http://www.thebuddyforum.com/honorb...5-quick-hb-guide-presentation-fast-setup.html

      but even then I do not get past the key authentication.

      I bought the key using a different email adress then my email adressed attached to WoW, is that what might cause the problems or not?

      Im completely new with all this so please bare with me.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      what error you get?


      has nothing to do with the email
       
    3. Prosaurus

      Prosaurus New Member

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      when I press "log in"

      "Logging in..." appears and stays for a long time.

      then it says "Authentication Failed!"

      where after the log in screen pops up again.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      it says "Invalid acc details" as well or only "Authentication Failed!" ?
       
    5. Prosaurus

      Prosaurus New Member

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      Only "Authentication Failed!"
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      looks like something is blocking your Hb in that case

      add exceptions for Hb in your antivirus and your firewall


      are you on a limited network or something?
       
    7. Prosaurus

      Prosaurus New Member

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      I will try and do but afraid it wont work since im using the internet from my campus. They blocked loads of stuff such as pornographic sites / certain games / updates and what not..
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      oh :(
      yeah they block a lot of stuff,probably port 5031(Hb port) is blocked as well
       

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