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  • Is my key-code or my software broken?

    Discussion in 'Honorbuddy Support' started by Spande, Feb 11, 2012.

    1. Spande

      Spande New Member

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      I'm having a problem with logging in HB.

      For the last two days it have been telling my that the Authentication process failed.
      I've tried downloading the HB software again, and it's still doing it, so I'm almost certian that it's not the problem.

      Thanks for reading and or replying.

      :eek:
       
    2. CodenameG

      CodenameG New Member

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      are you sure your key is correct? and that your putting your key in as your username and no password when logging into honorbuddy?
      have you tried logging into the auth to see if your sessions are still active and to verify your key? Home Page - Buddy Auth Portal
       
    3. Spande

      Spande New Member

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      The key is correct.
      I am putting the key in the correct place.
      There aren't any active sessions.

      This is starting to get annoying.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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    5. Spande

      Spande New Member

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    6. Tony

      Tony "The Bee" Staff Member Moderator

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      that means that something is blocking your Hb

      nothing to do with the key


      probably its your firewall or your antivirus

      also are you on a limited network or something?
       
    7. Spande

      Spande New Member

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      I'm not. Atleast not what I know of? :O

      Ever since I had this problem with HB, I had a problem with a game called League of Legends. It stopped me from entering games, due to a firewall thing.
      I didn't connect those dots.

      Any suggestions how I can fix this? :)
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      try a router restart and also check if port 5031 is open in your router

      also you can add an exception about Hb in you firewall
       
    9. Spande

      Spande New Member

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      Sorry for taking your time on this matter

      Am I doing this via. cmd? or.. And how do I set up an exception?
       
    10. Spande

      Spande New Member

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      There we go, I've set up some exception for HB client, and it's working like a charm again!

      Thanks for helping me both Tony and CodenameG ;)
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      you are welcome
       

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