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  • Authentification issure

    Discussion in 'Honorbuddy Support' started by benzebra, Feb 8, 2012.

    1. benzebra

      benzebra New Member

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      When i open the bot it states invalid log in details

      I am doing the same as my user pw for this site?
       
    2. SoTD

      SoTD New Member

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      Hey,

      when did you bought HB? Normally you'll receive a key per e-mail after you bought HB. You can then use this key for authentification.

      SoTD
       
    3. HB5232O26

      HB5232O26 New Member

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      I am having the same problem and the key that I recieved in my e-mail won't let me login either. I bought HB over 6 months ago and am trying to get it to run on a new computer but it just won't log in using either set of login info that I have. Please help.
       
    4. SoTD

      SoTD New Member

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      Hey,

      then you should write an email to HB support: support@thebuddyforum.com and explain the problem. Best is, you add your payment details in the mail too.

      SoTD
       
    5. CodenameG

      CodenameG New Member

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      you need to use your key as your username with no password, make sure theres no spaces before or after you copy and paste it in the username box.

      if that dosnt work.
      logon to
      Home Page - Buddy Auth Portal

      and make sure your key is still active, if you dont know your key, then you can get it from there.

      then if your still having problems e-mail support.
       
    6. HB5232O26

      HB5232O26 New Member

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      Ok so I got into the BuddyAuth site and found my keys but it says they are expired. I bought the lifetime pass last year so how do I go about getting a key that works?
       
    7. CodenameG

      CodenameG New Member

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      send an e-mail to support@thebuddyforum.com

      if you have a transaction id for the lifetime pass include it, so that way we can look you up easier.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      you have no keys and thats normal

      you are a username based user
      you must log using the same info as your shop info
      Bossland GmbH
       
    9. benzebra

      benzebra New Member

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      It was working for 2 days now it came up with an error saying

      Honorbuddy has encountered a problem

      The type initializer for 'Styx.Helpers.PVPSettings' threw an exception

      ---

      then i will reopen and it will say max sessions authentification error with the correct key copied and pasted
       
    10. CodenameG

      CodenameG New Member

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      make a new install of honorbuddy into a completely new folder, that will fix the issue.
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      there is no need for a new installation
      just clear your settings folder
       

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