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    • Keep getting an error message

    Discussion in 'Honorbuddy Support' started by waa, Apr 16, 2012.

    1. waa

      waa New Member

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      Everytime I try and launch honorbuddy I get an error that it could not find a file and wants me to send an error report. Also when I try to retry it I get a message saying max seesions authentication failed.
       
      waa, Apr 16, 2012
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Apr 16, 2012
      #2
    3. waa

      waa New Member

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      Last edited: Apr 16, 2012
      waa, Apr 16, 2012
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      [5:18:49 PM:510] Max Sessions

      registrer here Home Page - Buddy Auth Portal
      using the same email u used in checkout page and kill the session in use
       
      Tony, Apr 16, 2012
      #4
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      [5:18:49 PM:510] Max Sessions

      registrer here Home Page - Buddy Auth Portal
      using the same email u used in checkout page and kill the session in use

      if an error window pops give us a screenshot
       
      Tony, Apr 16, 2012
      #5
    6. waa

      waa New Member

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      please look at the other log I edited
       
      waa, Apr 16, 2012
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      log shows nothing

      take a screenshot of the error
       
      Tony, Apr 16, 2012
      #7
    8. waa

      waa New Member

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      Capture.jpg
       
      waa, Apr 16, 2012
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure that all Hb files are under the same folder
      dont run Hb from a shortcut
      dont run Hb directly from the zip file

      make a new Hb installation from scratch

      also on what OS are you?
       
      Tony, Apr 16, 2012
      #9
    10. pwnofcourse

      pwnofcourse New Member

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      pwnofcourse, Apr 16, 2012
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    11. Tony

      Tony "The Bee" Staff Member Moderator

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      then read my reply above

      and use your thread
       
      Tony, Apr 16, 2012
      #11
    12. waa

      waa New Member

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      YES! got it to work with reinstalling it, I was using a shortcut and I dont think all the HB file were in the same folder tyvm
       
      waa, Apr 16, 2012
      #12
    13. waa

      waa New Member

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      This fixed my issue ty for support
       
      waa, Apr 16, 2012
      #13
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      you welcome :)
       
      Tony, Apr 16, 2012
      #14

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