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  • Where is my key?

    Discussion in 'Honorbuddy Support' started by vibrant, May 8, 2012.

    1. vibrant

      vibrant New Member

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      Heya guys. I have just came back to the bot after 1 year and had to reinstall it. How do I find my key? I have deleted the email that was sent to em containing it when I first bought the bot :(
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. vibrant

      vibrant New Member

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      Great thanks I managed to find my key however it doesnt seem to work. It is 10 years off the expiry date!! Any ideas? I had bought this 1 one year ago and then i bought the 1 day key today by mistake and tried using both keys, don't know if thsi could be the issue?!
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      whats the error you get while trying to log on Hb?
       
    5. vibrant

      vibrant New Member

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      Says "Authentification Failed"
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      if you get Auth failed message only it means that something is blocking Hb
      add an exception in your firewall about Hb
       
    7. vibrant

      vibrant New Member

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      Sorry it says:
      "Invalid Account Details
      Authentication failed!"
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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    9. vibrant

      vibrant New Member

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      Ahhhhh got it :) Was not entering the data correctly. Was putting my username where my key should be. Thanks, everything is working great! Now i just have to re-learn how to use the bot again hehe
       

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