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  • Invalid Account Details

    Discussion in 'Honorbuddy Support' started by Crazyxhippo, Sep 28, 2012.

    1. Crazyxhippo

      Crazyxhippo Member

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      I was using the bot on my monk and it was working just fine. Then out of now where it turns it self off and kicks me to the log in screen and when i log back in it says.

      Shared Session 0/0
      Invalid Account Details
      Authentication Failed!

      What does this mean? I tried a fresh install and retyping in my info but it still wont work.
       
    2. Demonikx

      Demonikx New Member

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      +1 I have the same problem.


      Honorbuddy v2.5.6337479 started.
      Login...
      Authentication error
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      Invalid Account Details=wrong login info
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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    5. Crazyxhippo

      Crazyxhippo Member

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      Why would it kick me off while the bot was running and the info it has saved is correct. I dont understand.
       
    6. Demonikx

      Demonikx New Member

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    7. Tony

      Tony "The Bee" Staff Member Moderator

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      probably you lost connection or something
       
    8. Crazyxhippo

      Crazyxhippo Member

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      Well if that was the case shouldn't I be able to log on currently seeing how I have perfect connection and am playing no problem at the moment? But bot still saids invalid account deails
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      if it states that your acc details are invalid then they are

      re-enter your key
       
    10. Crazyxhippo

      Crazyxhippo Member

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      Where do I go to re retain my key and how do I Re-enter been so long =P
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      you can find your key here Home Page - Buddy Auth Portal
      register using the same email u used in checkout page
       
    12. Crazyxhippo

      Crazyxhippo Member

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      It has no keys listed there at all. Not under Active, unused/inactive or Expired. Is there somewhere else they are located?
       
    13. randomstraw

      randomstraw Community Developer

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      you must register with the same email you used to buy the keys

      if you did that, and there are still no keys, sent an email to support, stating your case - be sure to include all the transaction info (emails, transaction id, payment method etc pp).

      they can help you, the forum cant
       
    14. Crazyxhippo

      Crazyxhippo Member

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      Fixed problem by going here Bossland GmbH and changing password.

      Credit to RealityStorm for finding solution.
       
      Last edited: Sep 29, 2012

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