Hey, i just bought Honorbuddy via paypal from Bossland GmbH in the Store. I only got the following email: which does not contain a key. i dont have it on the Home Page - Buddy Auth Portal site. Tryed calling and send an email but havent gotten any response yet. Does anybody know any other way of contacting them or can offer some help ? --------------------------------------------------------------------------------------------------------------------------------- Dear Mr./Mrs. MY NAME G2S is the authorized reseller merchant for Bossland GmbH - Germany Thank you for placing your order with Bossland GmbH - Germany. Your transaction value is: 24.98 EUR. Please note that your statement will list G2S-BosslandGmbH-HB&DB BILLING SUPPORT If you have any questions about your payment, please email us at Billing-support@g2s.com or call (+44 20 3051 0330) Sincerely, Gate2Shop General Terms and Conditions: Terms and Conditions | Gate2Shop ---------------------------------------------------------------------------------------------------------------------------------
register here using the same email you used to buy the key: www.buddauth.com Tell us if there arent any keys.
Through paypal did you pay with card, or bank fund transfer? I know the bank one may take a while to clear. When Tony or other support reads this he'll give you better info on how long it could take.
The support email takes around 24 hours. (Support, not the key.) Sorry for misreading your case. The key could arrive earlier, but I wont count on it. The support aka bossland will help you.
well i figured that i would get the key immediatly after the purchase (aka automated system) but if thats not the case i will wait until the support answers tomorrow and hope they can figure it out
it should be automated, but sometimes e-mails can get clogged up. if it doesn't arrive in 24 hours then send an e-mail to support with your transaction id and they will manualy pull a key for you. support@thebuddyforum.com
Hey, i need your help again. i wrote an email to support@thebuddyforum.com and i got a reply from tony. but he asked me for "the transaction id of your purchase". the problem is i cant find it in the email i got (the one in the first post). is there any way to find it somewhere else ? (i did ask tony the same but he has not answerded yet)
