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    • "Authentication Failed" Whenever trying to login

    Discussion in 'Honorbuddy Support' started by Shevy K, Sep 15, 2012.

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    1. Shevy K

      Shevy K New Member

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      I've been using HB for a while now without any problems and I love it, since it's been down for MoP I stopped using it of course because it was down. Now that there is a test version up, whenever I try and login, tried running as Admin and everything possible.... It gives me "Authentication Failed." error.
       
      Shevy K, Sep 15, 2012
      #1
    2. xenocides

      xenocides New Member

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      same thing here /:
       
      xenocides, Sep 15, 2012
      #2
    3. loveakira1314

      loveakira1314 New Member

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      I have the same problem I am a Chinese user
       
      loveakira1314, Sep 15, 2012
      #3
    4. Nulls

      Nulls New Member

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      Also, have been using it for a while and now no go :(
       
      Nulls, Sep 15, 2012
      #4
    5. freebox

      freebox New Member

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      same here 3 sessions. Please let us know what needs to be done, I would hate to have to do charge backs just to rebuy lol.
       
      freebox, Sep 15, 2012
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    6. freebox

      freebox New Member

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      okay I jumped the gun, forgot to try a fresh install did that and I am golden. please all higher ups please disregard I was being an ass.
       
      freebox, Sep 15, 2012
      #6
    7. Shevy K

      Shevy K New Member

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      I tried that three times with no luck, weird :/.
       
      Shevy K, Sep 16, 2012
      #7
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      are you ok now?
       
      Tony, Sep 16, 2012
      #8
    9. Shevy K

      Shevy K New Member

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      It's been a while since this post, but after today's update I'm getting the same "Authentication Failed" every time.
       
      Shevy K, Sep 30, 2012
      #9
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Sep 30, 2012
      #10
    11. gomerosh

      gomerosh New Member

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      View attachment 2124 2012-09-30 07.12.txt

      I am having the same issue. I just bought the bot, i am registered and did the authentication process. When I try to load the bot it states "Invalid Account Details [14:12:53.038 N] Authentication failed!".
      I have checked the user name spelling and password several times and it is the same one I am logging onto the forums with..... PLZ help!
       
      gomerosh, Sep 30, 2012
      #11
    12. panYama

      panYama Community Developer

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      having the same issue with 1 of my lifetimes. Problem is there is nothing special to see in the log tony.

      Shared Sessions: 0/0
      Invalid Account Details
      [14:19:56.381 N] Authentication failed!
      [14:19:57.850 N] Logging in...
      [14:19:58.088 N] Buddy Sessions: 0/0
      -----

      only that will show up 342423x...
       
      panYama, Sep 30, 2012
      #12
    13. Lais

      Lais Member

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      username is just the key, the password has to be empty?
       
      Lais, Sep 30, 2012
      #13
    14. basaradavid

      basaradavid New Member

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      View attachment 3628 2012-09-30 06.58.txt

      ^there you go tony. i got booted off earlier this morning around 5 hours ago with possibly the same error. too many damn log files to find it. but the bright side is i can post now :)
       
      basaradavid, Sep 30, 2012
      #14
    15. panYama

      panYama Community Developer

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      also on a side note, once logged in to auth portal I don't see any sessions active thus the system is confused.
       
      panYama, Sep 30, 2012
      #15
    16. gomerosh

      gomerosh New Member

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      same as panYama >.<
       
      gomerosh, Sep 30, 2012
      #16
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      Invalid Account Details=wrong login info
       
      Tony, Sep 30, 2012
      #17
    18. gomerosh

      gomerosh New Member

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      I've checked the account details over and over, even reset my password and re-downloaded HB several times. Must be something else..
       
      gomerosh, Sep 30, 2012
      #18
    19. basaradavid

      basaradavid New Member

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      my account worked fine last night, there isnt any reason it shouldnt work today unless, someone hacked my buddy account again. i dont think this is the case. are the bossland servers down? this seems like too common of a problem to just be an invalid username password combo or a port issue.
       
      basaradavid, Sep 30, 2012
      #19
    20. gomerosh

      gomerosh New Member

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      Is it weird i cannot see my key(s) or sessions in the buddy auth portal page?
       
      gomerosh, Sep 30, 2012
      #20
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