• Visit Rebornbuddy
  • Visit Panda Profiles
  • Visit LLamamMagic

    • Authentication Failed!

    Discussion in 'Honorbuddy Support' started by paquizzle, Oct 21, 2012.

    Thread Status:
    Not open for further replies.
    Page 2 of 2
    1. amarissa

      amarissa Member

      Joined:
      May 16, 2012
      Messages:
      70
      Likes Received:
      0
      Trophy Points:
      6
      I tried several times to loging, said auth failed several times, I just spammed loging and suddenly I'm in :p tried different keys etc, so I just logged in, works perfect :p
       
      amarissa, Oct 21, 2012
      #21
    2. cavinator

      cavinator New Member

      Joined:
      Feb 4, 2011
      Messages:
      29
      Likes Received:
      0
      Trophy Points:
      0
      This is stupid, was working just fine not even 20 minutes ago then I get to where I NEED to be and it gives me this session failed b.s
      Getting old, fix it.
       
      cavinator, Oct 21, 2012
      #22
    3. Tusik

      Tusik New Member

      Joined:
      Oct 2, 2012
      Messages:
      36
      Likes Received:
      0
      Trophy Points:
      0
      Response from Apoc at 11:30 today:

      The servers are back up for now, and we've finally tracked down the root of the issue.

      Non-technical answer: There is a bug in a 3rd party library we use that causes all SQL connections to randomly stop, which causes our auth servers to be unable to "sync" with eachother, and retrieve data when required. This causes them to basically stop responding due to failsafes to avoid bigger issues (such as melting server hardware).


      Technical answer:

      We use MySQL's .NET Connector to handle our SQL connection (and queries) on the auth servers. There is currently a bug in the entity framework support that will cause connections to stop working after what seems like a set amount of time, or number of requests to the DB server. We've identified the issue, and are going to make changes today and tomorrow to remove the entity framework from our server software. This should resolve the problem for good, at the cost of some maintenance annoyances. We're not sure of what exactly is the cause in the MySQL connector code-base, but we do know that is where the issue originates. Unfortunately, this is one of those times where relying on a 3rd party implementation (that has been tested to work perfectly) can cause a nightmare. We must be hitting some usage case that hasn't been tested, or found a new bug in the provider.

      TL;DR; We found the problem, and we'll be fixing it ASAP. Servers are up for right now, but may go back down again later today. Please bear with us!
       
      Tusik, Oct 21, 2012
      #23
    4. Darklyte 420

      Darklyte 420 New Member

      Joined:
      Dec 5, 2011
      Messages:
      31
      Likes Received:
      0
      Trophy Points:
      0
      Didn't see that tusik.. Very good answer and ty for letting us know.. Now I will wait patiently for the servers to come up...
       
      Darklyte 420, Oct 21, 2012
      #24
    5. sabadou

      sabadou New Member

      Joined:
      Mar 26, 2010
      Messages:
      28
      Likes Received:
      1
      Trophy Points:
      0
      Still unable to login :(
       
      sabadou, Oct 21, 2012
      #25
    6. MoMedic

      MoMedic New Member

      Joined:
      Dec 16, 2011
      Messages:
      131
      Likes Received:
      1
      Trophy Points:
      0
      Also unplug your toaster and microwave just in case.

      /rolleyes
       
      MoMedic, Oct 21, 2012
      #26
    7. Darklyte 420

      Darklyte 420 New Member

      Joined:
      Dec 5, 2011
      Messages:
      31
      Likes Received:
      0
      Trophy Points:
      0
      It's a Plot from Blizzard.. We are under Attack!! lol... Men.. Man Your Battle stations!!
       
      Darklyte 420, Oct 21, 2012
      #27
    8. paquizzle

      paquizzle New Member

      Joined:
      Oct 21, 2012
      Messages:
      8
      Likes Received:
      0
      Trophy Points:
      0
      No toaster. Guess my stuff will never get fixed....
       
      paquizzle, Oct 21, 2012
      #28
    9. Tappedout

      Tappedout New Member

      Joined:
      Oct 18, 2012
      Messages:
      263
      Likes Received:
      1
      Trophy Points:
      0
      *Sad Panda* any mods have an update or ETA?
       
      Tappedout, Oct 21, 2012
      #29
    10. Vild

      Vild Member

      Joined:
      Mar 17, 2012
      Messages:
      30
      Likes Received:
      1
      Trophy Points:
      8
      When will they be back up???
       
      Vild, Oct 21, 2012
      #30
    11. fenixcaio

      fenixcaio Community Developer

      Joined:
      Sep 16, 2012
      Messages:
      85
      Likes Received:
      0
      Trophy Points:
      0
      I saw yesterday that tomorrow they will fix the server auth.
      Well, let's see if will stay down today, or the can fix for now.
       
      fenixcaio, Oct 21, 2012
      #31
    12. ephedragold

      ephedragold New Member

      Joined:
      Jun 18, 2012
      Messages:
      77
      Likes Received:
      2
      Trophy Points:
      0
      I guess I have to bind my keys and actually play the game... errr
       
      ephedragold, Oct 21, 2012
      #32
    13. Milkman7586

      Milkman7586 New Member

      Joined:
      Oct 21, 2012
      Messages:
      5
      Likes Received:
      0
      Trophy Points:
      0
      Ya I'm in the same boat, thought I was going crazy cause I just started and have been trying to figure everything out. This sorta makes me feel a little better though.
       
      Milkman7586, Oct 21, 2012
      #33
    14. Aetheric

      Aetheric Member

      Joined:
      Jul 25, 2012
      Messages:
      576
      Likes Received:
      2
      Trophy Points:
      18
      Don't fiddle with your system, it's not you.
      Just wait until after the weekend and HB should be up and running again.
       
      Aetheric, Oct 21, 2012
      #34
    15. xyrol

      xyrol Member

      Joined:
      Jan 31, 2012
      Messages:
      149
      Likes Received:
      0
      Trophy Points:
      16
      fix dat plx. >.<
       
      xyrol, Oct 21, 2012
      #35
    16. Soullink3322

      Soullink3322 New Member

      Joined:
      Jan 4, 2012
      Messages:
      7
      Likes Received:
      0
      Trophy Points:
      0
      Same here
       
      Soullink3322, Oct 21, 2012
      #36
    17. ephedragold

      ephedragold New Member

      Joined:
      Jun 18, 2012
      Messages:
      77
      Likes Received:
      2
      Trophy Points:
      0
      we good now
       
      ephedragold, Oct 21, 2012
      #37
    Page 2 of 2
    Thread Status:
    Not open for further replies.

    Share This Page