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  • reinstall and can't login

    Discussion in 'Honorbuddy Support' started by pennie, Nov 16, 2012.

    1. pennie

      pennie New Member

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      hello,
      i reinstalled honorbuddy. but i cant login with my username and pasword.
      what 2 do ?
       
    2. CodenameG

      CodenameG New Member

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      because no one can login with usernames and passwords anymore,
      you should of gotten a KEY in your e-mail.
      http://www.thebuddyforum.com/buddy-...e-based-login-disabled-old-shop-users-hb.html

      if you didnt get an e-mail with your key, then register on the buddyauth website with the same e-mail you used during checkout.
      Home Page - Buddy Auth Portal
      once you get in you should be able to view your keys, your going to wanna put your key as your username with NO PASSWORD.
       
    3. batistaria

      batistaria New Member

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      i can't connect on HB too. i get every time an error message and HB closed after i closed the error window
       
    4. CodenameG

      CodenameG New Member

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      then you need to make your own thread in the support section, detailing the nature of the issue.
       
    5. batistaria

      batistaria New Member

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      can you give me more info about the steps to solved it
       
    6. CodenameG

      CodenameG New Member

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      yes when you make your own thread.
       
    7. batistaria

      batistaria New Member

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      error.jpg

      here is a printscreen of the error message

      thx for answer
       
    8. CodenameG

      CodenameG New Member

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      delete your settings folder, you should be good to go.
       
    9. batistaria

      batistaria New Member

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      where can i delete it?
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      it under main Hb folder
       
    11. batistaria

      batistaria New Member

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      ok done and work fine thx
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      Great :)
       
    13. mrxbot66

      mrxbot66 New Member

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      First day after long break booting and some sugestion:
      i have the same problem, yesterday was if i chanded profile AFTER change place to booting (for example uldum-hyjal) if i do change profile BEFORE relocation was good,Today i wakeup and i cant start bot-have the same error like Batistaria" also cant send error automaticly by the push button send report because i get message cant to send repotrt to many errors data to send:D
      now i try one more time without any restarts wow without any changing settings bot without delete any file and works great! I think its some bug with changing location and changing profile- Can it fix it? Can u known this issue?
      and second error its if U add a new file in folder for example:\routines\singular\class specific\mag and create backup old files on the same folder but new name file - dont work u must old file remove to other any folder and then test a new file name.cs
      sorry or my english
       
    14. CodenameG

      CodenameG New Member

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      dont take over someone elses thread. make your own thread in the support section and we will help you out.
       

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