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  • invalid Product Key

    Discussion in 'Honorbuddy Support' started by Inner, Nov 19, 2012.

    1. Inner

      Inner New Member

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      So I haven't used the bot lately to me being out of town on business. I came back to find that I now have to use a product code to use the bot. I did find that I had 1 and only 1 email from HB shop containing this. Upon entering it into the proper field (my previous username field) and making sure my password field is empty it comes back with an "Invalid Product key! Authentication Failed!"

      I apologize if I posted this in the wrong forums but looking through all of my account options I cannot seem to find a place to resend me my proper? product key... new one?

      Thanks in advance for your help.
       
    2. CodenameG

      CodenameG New Member

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      if you havent yet, register at Home Page - Buddy Auth Portal with the same e-mail you used during checkout.
      once you get in you should be able to view your keys, make sure the key listed there is the one your trying to use.
       

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