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  • Can't Download Mesh

    Discussion in 'Honorbuddy Support' started by gward, Dec 4, 2012.

    1. gward

      gward New Member

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      Here's from the log, can't seem to download the mesh.

      [06:30:45.158 D] Exception when attempting to download Deephome_30_30: System.TimeoutException: This request operation sent to net.tcp://www.buddyauth.com:5031/AuthService.svc did not receive a reply within the configured timeout (00:00:30). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/***** to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.


      Server stack trace:
      at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, *****OperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannel*****.InvokeService(IMethodCallMessage methodCall, *****OperationRuntime operation)
      at System.ServiceModel.Channels.ServiceChannel*****.Invoke(IMessage message)


      Exception rethrown at [0]:
      at System.Runtime.Remoting.Proxies.Real*****.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
      at System.Runtime.Remoting.Proxies.Real*****.PrivateInvoke(MessageData& msgData, Int32 type)
      at Styx.Auth.SR.IA.Do(Byte b, Object[] args)
      at ‰..Do(Byte , Object[] )
      at ..(Byte , Object[] )
      at ..(String )
      at ...( )
      [06:31:16.063 D] Exception when attempting to download Deephome_30_30: System.TimeoutException: This request operation sent to net.tcp://auth4.buddyauth.com:5031/AuthService.svc did not receive a reply within the configured timeout (00:00:30). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/***** to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.


      Server stack trace:
      at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, *****OperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannel*****.InvokeService(IMethodCallMessage methodCall, *****OperationRuntime operation)
      at System.ServiceModel.Channels.ServiceChannel*****.Invoke(IMessage message)


      Exception rethrown at [0]:
      at System.Runtime.Remoting.Proxies.Real*****.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
      at System.Runtime.Remoting.Proxies.Real*****.PrivateInvoke(MessageData& msgData, Int32 type)
      at Styx.Auth.SR.IA.Do(Byte b, Object[] args)
      at ‰..Do(Byte , Object[] )
      at ..(Byte , Object[] )
      at ..(String )
      at ...( )
       
    2. CodenameG

      CodenameG New Member

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      make sure port 5031 is open on your home router, if you havent restart your pc.
       
    3. gward

      gward New Member

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      The port is open on the router and I've restarted the PC. I've also set honorbuddy in "trusted" group of Kaspersky.
       
    4. CodenameG

      CodenameG New Member

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      have you tried disabling kaspersky completely and giving it a shot?
       
    5. gward

      gward New Member

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      Yes, I've done that as well, it seems like it's only this file that I'm trying to download.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      looks like the port is not open
       
    7. gward

      gward New Member

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      I don't know what's going on.... but I turned my V.P.N. on and it magically worked. I was forwarding the port through my router and I tried with kaspersky off. I even updated the firmware on the router.
       
      Last edited: Dec 5, 2012

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