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  • New download of HB and cant figure out whats wrong

    Discussion in 'Honorbuddy Support' started by itsmetroy, Dec 16, 2012.

    1. itsmetroy

      itsmetroy New Member

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      New download of HB and it crashes every time I load.
       

      Attached Files:

    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Itsmetroy, and thanks for the log!

      This looks like a classic DX11 issue. Switch your WoWclient from DX11 to DX9, and restart the WoWclient, before trying an Honorbuddy relaunch.

      Also, while you're there, make sure that:
      • WoWclient is in 32-bit, and windowed mode
      • WoWclient is running as admin
      • Honorbuddy is running as admin
      Let's see a new log, if this doesn't get you going.

      cheers,
      chinajade
       
    3. pilon

      pilon New Member

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      Hello,

      I also have the same problem
      I tried what you said but still HB plant.

      What to do?
       
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Pilon,

      All problems have unique failure modes, even though they look the same on the outside. You'll need to post your log.

      cheers,
      chinajade
       
    5. pilon

      pilon New Member

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      Hello,
      Yes sorry, I forgot the logs.
      They are:
      View attachment 5416 2012-12-17 21.39.txt

      this bug since the update of Christmas, just after the connection to HB.

      Sorry for my English, I use a translator
       
    6. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Pilon, and thanks for the log!

      Delete your Honorbuddy/Settings/ directory, and you should be off-and-away.

      cheers,
      chinajade
       
    7. bambam922

      bambam922 Well-Known Member Moderator

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      Clear your settings folder.
       
    8. pilon

      pilon New Member

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      Ahhhhh!
      Thank you very much. It works again perfectly. ;-)
       
    9. bambam922

      bambam922 Well-Known Member Moderator

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      Have fun!
       

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