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    Discussion in 'Honorbuddy Support' started by Vevio, Dec 31, 2012.

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    1. Vevio

      Vevio Member

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      Hi there,

      having a problem with the bot recently. been working fine day before yesterday.

      Now all of a sudden it kept crashing with "has encountered a problem" etc, spamming constantly.

      Then I redownloaded clean version, now it gets past the initial st age but then its stuck on Logging in... in the log section.


      Please help


      Edit:
      - Tried clean install
      - Tried running off a folder not in desktop
      - Done everything in the guide
      - Tried wow in direct x11
       
      Last edited: Dec 31, 2012
      Vevio, Dec 31, 2012
      #1
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Vevio,

      You'll need to attach your log, so we have something to analyze.

      cheers,
      chinajade
       
      chinajade, Dec 31, 2012
      #2
    3. dimstel2

      dimstel2 New Member

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      Me too,thought might be wrong from windows,and i restored pc.But nothing till now.....
      I downloaded net framework again.
      I ran both wow and hb as administrator.
      Both DX9-DX11.
      But nothing till now.....
      It would be very helpfull an advice from moderators,thank you.
       
      dimstel2, Dec 31, 2012
      #3
    4. bambam922

      bambam922 Well-Known Member Moderator

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      bambam922, Dec 31, 2012
      #4
    5. dimstel2

      dimstel2 New Member

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      Thank you for your rapid answer,but...i cant see a folder named Logs ,in the directory of HB.......
      Probably is something wrong,i downloaded last version of it.
      thank you again. hb.jpg
       
      dimstel2, Dec 31, 2012
      #5
    6. Crush2704

      Crush2704 New Member

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      Sorry thought was same problem my bad :p
       
      Last edited: Dec 31, 2012
      Crush2704, Dec 31, 2012
      #6
    7. CodenameG

      CodenameG New Member

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      can you post a screenshot of that "has encountered an error" screenshot if it has another useable information on it?
       
      CodenameG, Dec 31, 2012
      #7
    8. CodenameG

      CodenameG New Member

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      make a new thread in the support section. your issue isnt the same as his and its not cool to piggyback off someone elses thread.
       
      CodenameG, Dec 31, 2012
      #8
    9. dimstel2

      dimstel2 New Member

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      Untitled.jpg



      I hope this will be helpful.
       
      dimstel2, Dec 31, 2012
      #9
    10. CodenameG

      CodenameG New Member

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      what kind of anti-virus are you running? when you start Honorbuddy try Right clicking it and clicking "run as administrator"
       
      CodenameG, Dec 31, 2012
      #10
    11. dimstel2

      dimstel2 New Member

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      Microsoft Security Essencials, i turned it off,
      i ran HB as administrator...still no work.
       
      dimstel2, Dec 31, 2012
      #11
    12. CodenameG

      CodenameG New Member

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      CodenameG, Dec 31, 2012
      #12
    13. dimstel2

      dimstel2 New Member

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      Done,
      but it cant even run the execution file now............!!!
       
      dimstel2, Dec 31, 2012
      #13
    14. CodenameG

      CodenameG New Member

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      what do you mean you cant run it? does it give you an error? or whats going on?
       
      CodenameG, Dec 31, 2012
      #14
    15. dimstel2

      dimstel2 New Member

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      No, i run the execution file but it does nothing ,even in tasks manager processes tab doesnt show anything.
      I restarted several times ,i downloaded net framework and c++,as you adviced me,but still nothing.
      I uninstalled security essensials just in case,but everytime i click the HB ,nothing happens.....
       
      dimstel2, Dec 31, 2012
      #15
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      is it Vista or Win7?
       
      Tony, Dec 31, 2012
      #16
    17. dimstel2

      dimstel2 New Member

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      Kalispera Tony,
      Win7 64bit.
       
      dimstel2, Dec 31, 2012
      #17
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable

      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart



      Kalispera
       
      Tony, Dec 31, 2012
      #18
    19. dimstel2

      dimstel2 New Member

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      I just did whatever you told me.

      WORKED EVERYTHING.....

      That is what i call CUSTOMER SUPPORT.

      Thank you gentlemen,have the best year of your life.
       
      dimstel2, Dec 31, 2012
      #19
    20. Tony

      Tony "The Bee" Staff Member Moderator

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      hehe,you welcome :)

      Happy new Year!
       
      Tony, Dec 31, 2012
      #20
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