Hi there. I paid for two 3-session keys last week, and though it's been 7 days, I still haven't received them. I've contacted support@thebuddyforum.com like 5 times, posted a few times, and get no response, other than the initial 'Check your buddyauth they should be there.' I checked BuddyAuth, they're still not there. So much for the '7-day refund window.' One of my last support emails was 'Just refund my money if you can't figure it out', but that one received no response as well. These cost me over $160 U.S. The software isn't free... but unfortunately, support can't be bought at any price. I am posting here hoping to get people to pile on Tony to start answering her/his email and support problems. Has ANYbody successfully received a key in the past week?
The sad thing about this thread is that it's been about an hour and nobody's replied yet. That's just sad.
I'm sorry to hear this is your experience with the hb team. I can't talk for them, but just to make sure, have you checked Junk? Have you registered at buddyauth with the same email you bought with? Also, the site was under ddos attack, maybe thats what broke it.
