I sent an email to the support and i received an answer yesterday asking me for an alternative payment method to get the refund, even though i paid with paypal. So i answered providing an alternative paypal adress and the one i used to pay too. after that, i havent received any reply. ANSWER AND REFUND ME IMMEDIATELY
Calm down man.. I asked for a refund and got it straight up. Nothing to worry about, but have a little patience