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    Discussion in 'Honorbuddy 援助区' started by jialin4567, Oct 1, 2015.

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    1. jialin4567

      jialin4567 New Member

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      下午还正常在商店购买了一个cc，晚上死活登录不上去，重置了两次密码了，还是不行
      一直试到锁定帐号，请问管理员什么情况
       
      jialin4567, Oct 1, 2015
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      你指的登录不上去是哪里登录不上?商店网页还是hb?
       
      EricPhone, Oct 1, 2015
      #2
    3. jialin4567

      jialin4567 New Member

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      商店网页啊，登录提示用户名 密码错误，重置密码七八次了，还是登录不上，不知道为什么，
      有时候Buddy Portal 可以登录上，但是同样的帐号密码 buddy srore 就是登录不了，欢乐三四个浏览器了。
       
      jialin4567, Oct 1, 2015
      #3
    4. EricPhone

      EricPhone Moderator Moderator

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      你可以用你购买key时填写的邮箱发邮件到
      Code:
      support@thebuddyforum.com
      说明你的buddyauth和buddystore帐号情况,让那边帮你核查处理下
       
      EricPhone, Oct 1, 2015
      #4
    5. jialin4567

      jialin4567 New Member

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      现在buddyauth可以登录，buddysrore 还是密码提示错误，这两个应该是相同密码啊！！！
       
      jialin4567, Oct 2, 2015
      #5
    6. EricPhone

      EricPhone Moderator Moderator

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      两个密码是一样的,如果你登录不了,烦请按我上面说的发送邮件去查询下
       
      EricPhone, Oct 3, 2015
      #6

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