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    • 怎么又自动退款了？退款没有我不知道，反正是不能用了。

    Discussion in 'Honorbuddy 援助区' started by lijing, Oct 30, 2014.

    1. lijing

      lijing New Member

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      Dear lijing,

      We are sending you this email to notify you about your recent refund request for Portal Premium - An Advanced Mage Routine [PvE & PvP].
      You won't be able use this product anymore. We will send you another e-mail once your request is fully processed.
      Please note that it may take up to two business days for the purchase to be charged back to your account.

      现在不管怎么样都只能用60分钟。现在倒好，彻底不能用了。
       
      lijing, Oct 30, 2014
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      因为你在商城购买Portal Premium后在商品管理里点了退款,只要是点了1次退款的商品,以后都无法再次购买的
       
      EricPhone, Oct 31, 2014
      #2
    3. lijing

      lijing New Member

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      这是什么设置，我没有点过那个东西啊。。。。。
       
      lijing, Oct 31, 2014
      #3
    4. EricPhone

      EricPhone Moderator Moderator

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      如果你点了Buddy Store页面里的refund,那么就会7天内无条件退款,退款后的商品无法继续使用,无法再次购买
       
      EricPhone, Oct 31, 2014
      #4
    5. lijing

      lijing New Member

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      如此反人类的设置。。。。。
      连个确认都没有，我到现在都不知道按钮在哪里。
      请问EricPhone 现在怎么才能正常的使用啊。
      非常感谢。
       
      lijing, Oct 31, 2014
      #5
    6. EricPhone

      EricPhone Moderator Moderator

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      你购买时选的是什么支付方式?
       
      EricPhone, Oct 31, 2014
      #6
    7. lijing

      lijing New Member

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      我选择的支付宝。
      副本里面试用cc也是60分钟后就停了，做任务也是60分钟停了。
       
      Last edited by a moderator: Oct 31, 2014
      lijing, Oct 31, 2014
      #7
    8. EricPhone

      EricPhone Moderator Moderator

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      你可以将你的情况发邮件到
      Code:
      support@thebuddyforum.com
      将你的日志,交易信息,退款邮件内容,出现错误情况发送过去
       
      EricPhone, Oct 31, 2014
      #8

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