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  • 我登陆以后一直被顶下来,怎么办?

    Discussion in '中文综合讨论区' started by haibin1521, May 7, 2017.

    1. haibin1521

      haibin1521 New Member

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      2个月没用HB 昨天想用 一直提示呗顶下来,怎么才能更换新的KEY或者有什么办法禁止之前的CDK登陆?
       
    2. EricPhone

      EricPhone Moderator Moderator

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      用买key时填写的邮箱发邮件到
      Code:
      support@thebuddyforum.com
      并提供购买key时的交易号申请更换key
       
    3. 1975287159

      1975287159 Member

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      正版的china中国服务器故障状态,不能登录了 等德国那边和服务器提供商处理,现在只能用外国服务器,但是外国服务器会卡,解决办法就是使用代理加速
       
    4. lkc52

      lkc52 New Member

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      请问,交易号在哪里呢?找了半天没有找到。
      我的也是一直被顶出来。
       
    5. EricPhone

      EricPhone Moderator Moderator

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      交易号在你购买成功付款后会跳转到一个页面显示里面包含交易号,或者会收到一个包含交易号的邮件,如果你的邮箱没有将我们服务器发送的邮件屏蔽掉的话
       
    6. lkc52

      lkc52 New Member

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      我记得是收到了邮件,但那是半年前购买key的时候,后来把邮件给删了,垃圾邮件很多,不一定能保存好半年前的邮件吧...
      如果找不到交易号,不能更换Key了吗?没有别的办法吗?
       
    7. EricPhone

      EricPhone Moderator Moderator

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      具体你需要联系邮件客服咨询
      Code:
      support@thebuddyforum.com
      
      邮件是可以一直保存的,只要你不删除的话
       

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