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    Discussion in '中文综合讨论区' started by yimouleng, Sep 27, 2016.

    1. yimouleng

      yimouleng New Member

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      我的key泄露了, 需要更换key, 我给support@thebuddyforum.com 发送了两封邮件了, 好久了一点反应没有, 更换KEY只能发邮件, 然后官方不管,没有别的办法了吗?
       
    2. EricPhone

      EricPhone Moderator Moderator

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      智能等待邮箱客服处理
      你将这个邮箱加入白名单后再发送,国内像163邮箱就把客服邮件屏蔽了,无法收到客服邮件
       
    3. zhangdi9920

      zhangdi9920 New Member

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      我跟你有同样的问题, 给support@thebuddyforum.com发邮局你写的是什么呢?
       
    4. yimouleng

      yimouleng New Member

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      已经像你说的做了,白名单也设置了。 这都一星期了, 依然没有回邮件,
       
    5. EricPhone

      EricPhone Moderator Moderator

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      你使用的是163的邮箱?
       
    6. yimouleng

      yimouleng New Member

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      是的 163 的 ,账号注册绑定的就是163的
       
    7. EricPhone

      EricPhone Moderator Moderator

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      163屏蔽了我们的支持邮箱,你可以用其他邮箱联系客服获取其他处理方法
       

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