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  • 请管理员帮忙看一下,几个月了都没解决我的问题

    Discussion in '中文综合讨论区' started by wangyuzhao, Jan 22, 2017.

    1. wangyuzhao

      wangyuzhao New Member

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      之前购买的key,没出3天就被封号了,说可以退款,于是我发邮件退款,我的key状态现在一直是refund,但是钱也没退回来,等于我的key废了

      期间一直发邮件也没人回,我现在也不希望退款了,把我的key状态改为可用即可,请帮忙解决!
       
    2. EricPhone

      EricPhone Moderator Moderator

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      抱歉,论坛无法解决,你需要联系邮箱客服解决,部分国内邮箱例如163有可能会屏蔽客服邮箱发的邮件,请将邮箱添加到白名单再发送邮件
      Code:
      support@thebuddyforum.com
       

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