English speaking customers: Please refer to the start of this mail Para los clientes espa?oles: Por favor vayan hasta el fin de este correo electr?nico Account Name: ********** Account Action: 72 Hour Suspension Reason for Action: Terms of Use Violation -- Exploitative Activity: Use of Third Party Automation Software This suspension happened because one or more characters on this account were identified using an unauthorized ***** program, also known as a ""hack."". These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the game environment because they offer an unfair advantage over other players and superscede the intended limits of the game. Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend, family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on the game environment. We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: Game - World of Warcraft The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at Blizzard Entertainment: World of Warcraft Terms of Use. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure. For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: Blizzard Support Regards, Customer Services Blizzard Entertainment World of Warcraft 1)Were you using Honorbuddy, Gatherbuddy or both on the account? Both (but mainly HB) 2)If so, when was the last time?: Jan 13th at 6 am, left running, was logged off no later than 2 pm 3)What profile were you using?: Kick's 1-60 Alliance Grind 4)What combat class were you using? FPS ret paladin 5)What plugins are you using?: Refreshment One 6)How many hours per day did you bot for?: 5-7 on average 7)How many auctions per day did you have?: 10-30 total between multiple toons 8)Did you Use Any Other Bots, Hacks, or Mods? Nope 9)Was your account involved in gold selling? Nope 10)EU or US realm? US 72 Hour suspension currently, I was also heavily using the PvP profile for EoTS over the past weekend since it was the weekly. Was using Shamwow's Shaman Combat Class. Debating on calling blizzard or not currently. I also had an authenticator on the account so i'm not sure if i can claim the "was hacked" issue this time. (Used it once in the past like 9 months ago or so when i ate an economy exploitation 72 hour suspension)