Banned for use of cheat program known as Hack to increased speed, teleportation, or running through walls/boundaries. HB doesn't do any of this? so are they just incompetent? 1)Were you using Honorbuddy, Gatherbuddy or both on the account? Honorbuddy 2)If so, when was the last time?: While botting, dc'd and closed account 3)What profile were you using?: At the time, Professions buddy with private profile for inscription milling of herbs. 4)What combat class were you using? At the time, singular ele shamy 5)What plugins are you using?: all the default, zaprecorder, autoangler, tidybags 6)How many hours per day did you bot for?: 5-6 hrs 6.5)What honest percentage of time did you supervise your bot? 80% 7)How many auctions per day did you have?: 50-200 8)Did you Use Any Other Bots, Hacks, or Mods? no 9)Was your account involved in gold selling? no 10)EU or US realm? US 11)Is the banned account a Scroll of Resurrection or an actual paid account? regulary paid ---------------------------------------- ***Notice of Account Closure*** Account Name: ************* Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks") This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game. Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment. We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://us.battle.net/wow/en/services/anti-gold/ The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure. If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: http://us.battle.net/support/en/article/300515 Regards, Customer Services Blizzard Entertainment http://us.battle.net/wow/en/
First Appeal Response from blizz... -------------------------------- his is the latest response from Customer Support: Greetings, Thank you for your follow-up email. An additional review of the previously communicated action taken against the World of Warcraft account (*****) on (*****@hotmail.com) has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended. We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our In-Game Policies (http://us.blizzard.com/support/article/20309), which all players acknowledge and agree to prior to participation. While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment. We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance. Sincerely, Blizzard Entertainment http://battle.net/support
2nd Appeal Response from blizz...note they levied additional claims at this time (bolded) --------------------------- Thank you again for contacting us about the World of Warcraft account ******. We have reviewed the action taken against this account once more and have again determined that this account has participated in the use of unauthorized cheat programs, which is in direct violation the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html). These programs provide benefits that include but are not limited to, character automation (also known as "botting"), increased speed, teleportation, or running through walls/boundaries. Given the harm that this software can cause to the game environment, we are unable to amend or remove the account action. We sincerely apologize for any inconvenience this has caused. We take account-related matters very seriously and can assure you that this issue has been fully investigated by multiple members of our Account Administration staff to verify accuracy. Please remember that the security of the account you are using is crucial and your responsibility. We recommend following the Security Checklist on our Account Security site at http://us.battle.net/security/. Regards, The Customer Support Team Blizzard Entertainment If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
2nd Appeal Response from blizz...note they levied additional claims at this time (bolded) --------------------------- Thank you again for contacting us about the World of Warcraft account ******. We have reviewed the action taken against this account once more and have again determined that this account has participated in the use of unauthorized cheat programs, which is in direct violation the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html). These programs provide benefits that include but are not limited to, character automation (also known as "botting"), increased speed, teleportation, or running through walls/boundaries. Given the harm that this software can cause to the game environment, we are unable to amend or remove the account action. We sincerely apologize for any inconvenience this has caused. We take account-related matters very seriously and can assure you that this issue has been fully investigated by multiple members of our Account Administration staff to verify accuracy. Please remember that the security of the account you are using is crucial and your responsibility. We recommend following the Security Checklist on our Account Security site at http://us.battle.net/security/. Regards, The Customer Support Team Blizzard Entertainment If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
Last Response From Blizz ------------------------ This is the latest response from Customer Support: As this account action has been reviewed multiple times and due response provided, we will no longer discuss the issue under any circumstances. Regards, The Customer Support Team Blizzard Entertainment If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
