Hopefully everyone will have figured this out... but just in case I kept checking my accounts to see if the suspension had been lifted and it kept saying suspended. Decided to speak to the GM, transcript below, aparently until you log into the game client the web account management wont update the status. General Info Chat start time Jun 18, ***** 2:02:13 PM GMT Chat end time Jun 18, ***** 2:12:35 PM GMT Duration (actual conversation time) 00:10:21 Representative Makkterne Blizzard Support - Chat Transcript Info: Welcome to live chat with Blizzard Support! A representative will be with you shortly. Current average wait time is approximately 0 minutes and 25 seconds.Please wait for a site operator to respond. Info: You have been connected with Makkterne. Info: ** Please only submit credit card information in a provided Secure Form. ** you: Hi Makkterne: Hey there, just having a quick look at your ticket, but I'll be with you in just a sec you: No problem Makkterne: Ok, just to double check, did you try to log into the game already, or were you just checking the suspension state on the account management site? you: I have not tried to log in as it still says suspended on the account management page. I need to add game time to it before I can play. Makkterne: Ok, the suspension status on the website doesn't actually update until you try to log into the game. You can log in without a subscription now, but your account will be subject to trial restrictions until you add some game time I can see that the suspension has been removed, so you just need to log in for the site to update properly you: Oh fab, didn't realise that. I thought I would get an email to say all was ok. I'll try and log in once I get home. Makkterne: Ok, sounds good
