1)Were you using Honorbuddy, Gatherbuddy or both on the account? Honorbuddy 2)Which version (and Beta or Release)?: Release 3)If so, when was the last time?: Last time on both accounts was today. The ban occured during time I was logged out of both accounts. 4)What profile were you using?: No profiles, only using for combat routine and Garrison Butler Lite 5)What combat class were you using? Demonic Premium 6)What plugins are you using?: None 7)How many hours per day did you bot for?: Generally every day but only, 3-4 hours at a time. 8)What honest percentage of time did you supervise your bot? 100% 9)How many auctions per day did you have?: none 10)Did you Use Any Other Bots, Hacks, or Mods? none 11)Was your account involved in gold selling? No 12)EU or US realm? US 13)Is the banned account a Scroll of Resurrection or an actual paid account? Paid account
I appealed the decision for this ban and was denied. I created a new appeal ticket based on the appearance that the first response was automated. ------------------------------------------------------ This is the latest response from Customer Support: Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 6 months. You will be able to play again after this time. Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information. The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game. An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment. This action has been taken in accordance with our Terms of Use and our In-game Policies (Rules Regarding In-Game and Forum Conduct - Battle.net Support), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players. Our Battle.net Terms of Use can be found at Blizzard Entertainment: Battle.net Terms of Use. Further information on the different levels of account penalty we can apply is available at https://battle.net/support/article/200475. We now consider this matter closed and would not look to enter into further discussion on the subject. ---------------------------------------------- While this response did not give any specific information, it appears they have a way to detect HB use (or at least they did for a short time period).