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  • [ANSWERED] Support System // Phone

    Discussion in 'Honorbuddy Support' started by schealex, Jun 27, 2016.

    1. schealex

      schealex New Member

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      Hey guys,

      i have been away from wow for a couple of years but i'm back now.
      i've created a support request because i can't login to my buddy auth account.
      the request was made over a week ago and i also tried to contact bossland by phone.
      seems there is noone reachable, is the company closed?

      Ticket #130205

      Kind Regards
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Schealex,

      Please keep trying to contact the Bossland GmbH 'front office'. The forum staff have no ability to assist you with this situation.

      The front office can take 48 hours t respond, and they do not work the weekends.

      cheers,
      chinajade
       
    3. schealex

      schealex New Member

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      Hey chinajade,

      thanks for the answer, send my request via mail now but sadly i receive only
      a message from the same ticket system where i already had a ticket created.
      so i guess i do not get any answer or contact to support?
      do you guys have no way to contact the support / staff?

      if this is going nowhere i will need to get my loyer involved to get my money back.
      back when i bought my licenses i payed over 80€ so thats not that cheap as it is now.

      :/

      regards
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you have to be a bit patient plz
       

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