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  • Authentication Failed after Update

    Discussion in 'Honorbuddy Support' started by rickykelley93, Feb 18, 2015.

    1. rickykelley93

      rickykelley93 New Member

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      Here's the log
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. rickykelley93

      rickykelley93 New Member

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      "BuddyWizard.exe has stopped working

      A problem caused the program to stop working correctly. Windows will close the p[rogram and notify you if a solution is available"
       
    4. CodenameG

      CodenameG New Member

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      Go to Programs and Features, in your windows Control panel.
      Look for:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.x
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      and Uninstall them if they are installed.
      Restart your PC.


      install this
      https://www.thebuddyforum.com/relea...-dependency-wizard-post704565.html#post704565


      and this
      Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center


      run both as administrator.
      after the both installs are completed, run windows update. And install all updates for .net & c++
      Then do one last restart.
       
    5. rickykelley93

      rickykelley93 New Member

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      Still saying authentication failed
       
    6. CodenameG

      CodenameG New Member

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    7. rickykelley93

      rickykelley93 New Member

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      Here
       

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    8. CodenameG

      CodenameG New Member

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      check your anti-virus that its not removing or blocking access to honorbuddy files.
      reDownload the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       

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