Authentication failed.

I cant get pashed the login screen its really annoying me. please help!

 

basically I put my key in then press login, then it says. unable to connect to HB servers.

 

View attachment 4588 2016-07-19 19.18.txt

 

yeah I have multiple times and turned off AVG and windows firewall. still not working. can we skype and share screen?

 

Anyone?!

 

Still not working same error did those steps. View attachment 5900 2016-07-20 18.16.txt

 

wher been update for prepatch ? :O

 

Hows it coming along? I need honorbuddy to work asap!

 

this is bullshit! Still getting the error!

 

Hi, Isaac3215,

From the two logs in this thread, it appears that your .NET components are seriously damaged. You may have to remove and re-install them all.

Please follow the steps for "Repairing it Manually" in this article (and very carefully):

BosslandGmbH:HelpDesk:Missing Dependencies​

If no joy, please show us a fresh log.


cheers,
chinajade

 

View attachment 1384 2016-07-26 13.58.txt
This is one from today, i believe i re installewd my .net files.
ill try again though.

 

Hi again, Isaac3215, and thanks for the fresh log.

This log still shows the same .NET damage. Will wait for you to follow-up after repairing it as described in the article.

cheers,
chinajade

 

View attachment 5152 2016-07-26 14.40.txt

I followed those steps and still got the same issue it's been over a week now. such a waste of money for me.

 

Hi again, Isaac3215,

The failure mode has indeed changed, but this still looks like a damaged .NET issue. The old failure was in System.Printing, and now its System.Transactions, instead.

Honorbuddy simply cannot run, if the Operating System is not intact.

I see three ways forward for you:

• Install Skype and Teamviewer.
  Then, PM Tony your Skype ID, and arrange a time he can try to correct the problem remotely.
  Or,
  
  
• Do a clean install of the Operating System.
  If your .NET is damaged, no telling what else might be.
  Or,
  
  
• If you need to pursue a refund, please contact the Bossland GmbH 'front office', and link them this thread with your refund request.

Sorry we were not able to resolve the issue in a quick fashion.


cheers,
chinajade

 

Hi, Vaid,

This Support thread belongs to Isaac3215. Please open your own Support thread, and attach a full log that illustrates your problem.

Ref: [Guide] How to attach your log​

cheers,
chinajade