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  • Authentication Failed

    Discussion in 'Honorbuddy Support' started by llfreakll, Feb 10, 2012.

    1. llfreakll

      llfreakll New Member

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      Honorbuddy won't use my key to login. I know I have the right key in the login, but it tells me that the authentication failed. It has worked for the past couple weeks, but today I tried starting it up and now it will not start up.




      [6:22:23 PM:181] Logging in...
      [6:22:29 PM:547] Authentication failed!
       
      Last edited: Feb 10, 2012
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. llfreakll

      llfreakll New Member

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      It wasn't working last week. giving me this error. Then for about a week it worked. Now it isn't working again.
       

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      something is blocking Hb

      probably your firewall or an antivirus or something

      are you on a limited network?
       
    5. llfreakll

      llfreakll New Member

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      I'm not on a limited network and I tried turning my firewall and antivirus off and nothing changed. It was working fine last night. I made no changes, didn't even restart my computer or anything and now it wont work.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      restart your router and your pc and try again

      you can add an exception about Hb in your firewall
       
    7. llfreakll

      llfreakll New Member

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      Ah, i got it. Thanks!
       

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