After this ban wave, we all receive the same "automated" answer. The french version is also a direct traduction from the english one. In my opinion, they did 2 mistakes. We all have agree the term of uses which is a agreement between a particular and a company. But in all countries, laws prevails on term of uses. First, for a commercial interruption, they must show evidence for each case. I guess they can't because it was an automated process. I found the french law explaining that a commercial company must show evidence. Similar ones exist in your countries Secundly, they admit in the automated answer that the wow client scans processes on private computers. That is completely illegal and is a criminal practice. Goverment services do that hiddenly for security or spy, hacker do that for crime. But commercial companies ? Maybe they could therefore scan browsers when we connect to bank account ? That's a huge infraction in all countries. For europe, this is covered by EUR-Lex - 31995L0046 - EN In France, this is covered by Loi 78-17 du 6 janvier 1978 modifiée - CNIL - Commission nationale de l'informatique et des libertés In court, with a grouped suit, they loose for sure. Before that, in your appeal, you can threaten to pursuit for the illegal issues. Threatening + communication on company illegal practice can make them think about the ban services interruption With scandal, think about auction price for activision, revenue loss. Make noise. Companies hate that. At the end a point for honorbuddy team, I appreciate your work but honestly scanning processing and trying to match with "honorbuddy.exe" isn't that obvious ? Was it so hard to randomly change the process name ?
Strangely today, when you try to connect to battle.net account, you must accept new terms of use I do not accept. Laws matter ?