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  • Bot Wont start after update

    Discussion in 'Honorbuddy Support' started by Dragon 79, Aug 12, 2016.

    1. Dragon 79

      Dragon 79 New Member

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      The bot wont start after the recent update....

      It will get stuck on the: Checking for Buddy Store products. This may take a while.

      And if I leave it there not doing anything for a couple minutes, it will close!
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. akassaw

      akassaw Member

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      View attachment 13644 2016-08-12 10.37.txt

      Here's the log in the format requested...

      Just send me a PM if there was something out of place or whatever... Posting to this site I do to try and support myself and others, so removing my posts seems counter-intuitive unless I broke a rule. If so, PM me with what that was and I'll avoid it in the future.

      Regards,
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      clear your cache plz
       
    5. Dragon 79

      Dragon 79 New Member

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      I will post my log. Just dont reply with a single clear your cache plz, nor provide me with similar solutions from other threads because I have already seen them and tried them. Here they are : View attachment 3208 2016-08-12 20.20.txt
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      tried to disable store streaming?
       
    7. Dragon 79

      Dragon 79 New Member

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      I think I did, I might have done something similar... could you tell me how?
       
    8. Dragon 79

      Dragon 79 New Member

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      Nevermind, I did. but Honorbuddy is outdated so I will try later with the update.
       
    9. Dragon 79

      Dragon 79 New Member

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      I disabled Store streaming and it works.
       
    10. BotOperator

      BotOperator Well-Known Member

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      You can turn on product by product now if you want until you get the error again. This way you can identify the store product causing the issue.
      Report this issue in the authors support thread and wait for an update. If you notify the author there is a good chance he will update his product so that you can use it again in future.
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      Great!
       

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