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  • Buddyauth page

    Discussion in 'General Discussion Forum' started by tia79, Mar 25, 2014.

    1. tia79

      tia79 New Member

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      Hi guys


      Due to lack of support on the support ticket ive made i decided to make this a public request.


      When you create a buddyauth account, you have to put in your email address, however after you have logged in a and everything is fine you cant change
      your email address without involving support and basicly describe your life story for them to believe you.


      I want to change my email address because my buddyauth has been locked due to too many password attempts (what can i say, im a busy lady and i have tons of password and i dont get it right always the first time), now i cant reactivate my account because support isnt helping, not is my email changed as i have requested.
      Please either let us be able to change our email addresses there or remove the buddyauth page.


      Thanks for listeing.




      TIA
       
    2. bossland

      bossland Administrator

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      Hey Tia,

      let me answer you on what you wrote.

      If someone locked his account on buddyauth, then he can just go to the Log-in link and go to password reset, when you reset your password your buddyauth is unlocked again.

      We do not allow email changes of accounts for one single reason - security.

      We can allways move keys from one account to another account, if the key holder asks us to, but we will never allow users to modify their email/username.

      Once you see, that your old account will be of no use for you, just create a new account, ask the support to move your keys there (contacting us with your old email), and you are done.
       

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