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  • Cannot install HonorBuddy

    Discussion in 'Honorbuddy Support' started by xck410, Dec 26, 2016.

    1. xck410

      xck410 New Member

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      Hey , just recently purchased honorbuddy but I cant get past the installation process... everything is updated but it tells me this any ideas?


      [2718:3FA0][2016-12-26T03:46:10]i001: Burn v3.11.0.226, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\BaLLi\AppData\Local\Temp\{4F8B3D27-21F4-4361-BA43-FE13C080378E}\.cr\Honorbuddy Installer.exe
      [2718:3FA0][2016-12-26T03:46:11]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [2718:3FA0][2016-12-26T03:46:11]i009: Command Line: '"-burn.clean.room=C:\Users\BaLLi\Downloads\GG\Honorbuddy Installer.exe"'
      [2718:3FA0][2016-12-26T03:46:11]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\BaLLi\Downloads\GG\Honorbuddy Installer.exe'
      [2718:3FA0][2016-12-26T03:46:11]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\BaLLi\Downloads\GG\'
      [2718:3FA0][2016-12-26T03:46:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\BaLLi\AppData\Local\Temp\Honorbuddy_20161226034612.log'
      [2718:3FA0][2016-12-26T03:46:12]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [2718:3FA0][2016-12-26T03:46:12]i000: Setting string variable 'WixBundleManufacturer' to value 'Bossland GmbH'
      [2718:4BDC][2016-12-26T03:46:12]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
      [2718:4BDC][2016-12-26T03:46:12]i000: Setting version variable 'WixBundleFileVersion' to value '3.0.16640.871'
      [2718:3FA0][2016-12-26T03:46:12]i100: Detect begin, 2 packages
      [2718:3FA0][2016-12-26T03:46:12]i000: Setting string variable 'NETFRAMEWORK45' to value '394802'
      [2718:3FA0][2016-12-26T03:46:12]i052: Condition 'NETFRAMEWORK45 >= 394254' evaluates to true.
      [2718:3FA0][2016-12-26T03:46:12]i101: Detected package: NetFx461Web, state: Present, cached: None
      [2718:3FA0][2016-12-26T03:46:12]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [2718:3FA0][2016-12-26T03:46:12]i052: Condition 'Installed OR (NOT (VersionNT = v6.0)) OR (ServicePackLevel >= 2)' evaluates to true.
      [2718:3FA0][2016-12-26T03:46:12]i052: Condition 'Installed OR (NOT (VersionNT = v6.1)) OR (ServicePackLevel >= 1)' evaluates to true.
      [2718:3FA0][2016-12-26T03:46:12]i199: Detect complete, result: 0x0
      [2718:4BDC][2016-12-26T03:46:30]i000: Setting string variable 'InstallFolder' to value 'C:\Users\BaLLi\Downloads\GG'
      [2718:3FA0][2016-12-26T03:46:31]i200: Plan begin, 2 packages, action: Install
      [2718:3FA0][2016-12-26T03:46:31]w321: Skipping dependency registration on package with no dependency providers: NetFx461Web
      [2718:3FA0][2016-12-26T03:46:31]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\BaLLi\AppData\Local\Temp\Honorbuddy_20161226034612_000_Honorbuddy_rollback.log'
      [2718:3FA0][2016-12-26T03:46:31]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\BaLLi\AppData\Local\Temp\Honorbuddy_20161226034612_000_Honorbuddy.log'
      [2718:3FA0][2016-12-26T03:46:31]i201: Planned package: NetFx461Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [2718:3FA0][2016-12-26T03:46:31]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [2718:3FA0][2016-12-26T03:46:31]i299: Plan complete, result: 0x0
      [2718:3FA0][2016-12-26T03:46:31]i300: Apply begin
      [2718:3FA0][2016-12-26T03:46:34]i010: Launching elevated engine process.
      [2718:3FA0][2016-12-26T03:46:35]i011: Launched elevated engine process.
      [2718:3FA0][2016-12-26T03:46:35]i012: Connected to elevated engine.
      [4408:4658][2016-12-26T03:46:36]i358: Pausing automatic updates.
      [4408:4658][2016-12-26T03:46:36]i359: Paused automatic updates.
      [4408:4658][2016-12-26T03:46:36]i360: Creating a system restore point.
      [4408:4658][2016-12-26T03:48:36]i361: Created a system restore point.
      [4408:4658][2016-12-26T03:48:36]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, options: 0x7, disable resume: No
      [4408:4658][2016-12-26T03:48:36]i000: Caching bundle from: 'C:\Users\BaLLi\AppData\Local\Temp\{5B94E340-5364-474F-BC57-D2F25A70203B}\.be\Honorbuddy Installer.exe' to: 'C:\ProgramData\Package Cache\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}\Honorbuddy Installer.exe'
      [4408:4658][2016-12-26T03:48:36]i320: Registering bundle dependency provider: {d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, version: 3.0.16640.871
      [4408:4658][2016-12-26T03:48:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, resume: Active, restart initiated: No, disable resume: No
      [2718:3558][2016-12-26T03:48:37]i336: Acquiring container: WixAttachedContainer, copy from: C:\Users\BaLLi\Downloads\GG\Honorbuddy Installer.exe
      [2718:3558][2016-12-26T03:48:38]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\BaLLi\Downloads\GG\'
      [2718:47CC][2016-12-26T03:48:43]e000: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0
      [2718:3558][2016-12-26T03:48:43]e000: Error 0x80070570: Failed to begin and wait for operation.
      [2718:3558][2016-12-26T03:48:43]e000: Error 0x80070570: Failed to extract payload: a0 from container: WixAttachedContainer
      [2718:3558][2016-12-26T03:48:43]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\BaLLi\AppData\Local\Temp\{5B94E340-5364-474F-BC57-D2F25A70203B}\2F61E506DE662E7C438DACE1A364C2ECCC4EF623, error: 0x80070570.
      [2718:3FA0][2016-12-26T03:48:43]e000: Error 0x80070570: Failed while caching, aborting execution.
      [4408:4658][2016-12-26T03:48:43]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, resume: None, restart: None, disable resume: No
      [4408:4658][2016-12-26T03:48:43]i330: Removed bundle dependency provider: {d3105bf1-ce3b-49a1-98a7-277f68c7eadf}
      [4408:4658][2016-12-26T03:48:43]i352: Removing cached bundle: {d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, from path: C:\ProgramData\Package Cache\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}\
      [4408:4658][2016-12-26T03:48:43]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d3105bf1-ce3b-49a1-98a7-277f68c7eadf}, resume: None, restart initiated: No, disable resume: No
      [2718:3FA0][2016-12-26T03:48:43]i399: Apply complete, result: 0x80070570, restart: None, ba requested restart: No
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer
       
    3. Hatdred

      Hatdred Member

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      I would check your system for a virus
       
    4. xck410

      xck410 New Member

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      Thanks for the replies, and what made you think about a virus? Im currently trying to get it to login to my account but it keeps saying ive been disconnected -_-
       
    5. Hatdred

      Hatdred Member

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      www.kasperksy.com is a great scanner I was reading about the error and a virus may stop files installing but if u are having trouble logging into system then u do not have admin rights
       
    6. xck410

      xck410 New Member

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      Ok, got the program working and launching. But when it launches my game client, I cant login to my account to I get the BLZ51914001 error.... any quick fix for this?
       
    7. Hatdred

      Hatdred Member

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    8. Hatdred

      Hatdred Member

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