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  • can't get hearthbuddy to work

    Discussion in 'Hearthbuddy Support' started by demetrial, Dec 9, 2015.

    1. demetrial

      demetrial New Member

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      hi everybody ! I just buy hsbuddy but it doesn't work and I have no idea why
      when I try to launch it indows says that there is an unknown error
      I launch it as admin while in C not from desktop but it changes nothing
      I'm pretty desesperate please help me out
      if anyone know how to make it work that will be really helpfull

      if you are french and have answers that will be lovely but english is fine too I guess :)

      hb log file : View attachment Hearthbuddy 5176 2015-12-08 23.49.txt
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. demetrial

      demetrial New Member

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      I just change my pc still don't work
      and your site is dangerous to google chrome so I can't download them
      chrome won't download it because there's piracy on the site ^^ wtf ?
      I'm starting to think that your site is nothing more but crap
      I hope that's not it but to my point of view I paid 9 boxes for nothing else than a useless file


      here my new log file View attachment Hearthbuddy 7984 2015-12-09 20.42.txt

      please make me fell better help me for real not with casual thread like you didn't even read my post
      thanks a lot you're making my days I really love you
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      its your setup that fails,not Hb

      pm me Skype and we will teamviewer it
       

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