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  • Can't install Honorbuddy.

    Discussion in 'Honorbuddy Support' started by janzeer, Oct 8, 2016.

    1. janzeer

      janzeer New Member

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      Setup Failed
      One or more issues caused the setup to fail. Please fix the issues and then retry setup.
      Fore more information see the log file.

      0x800713ec - Asia

      [1F2C:1DDC][2016-10-09T00:27:20]i001: Burn v3.11.0.226, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Janzeer\AppData\Local\Temp\{0AD059AD-6CDD-4DD9-BB06-C97E3A25B5CA}\.cr\Honorbuddy Installer.exe
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [1F2C:1DDC][2016-10-09T00:27:20]i009: Command Line: '"-burn.clean.room=C:\Users\Janzeer\Desktop\Honorbuddy Installer.exe"'
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Janzeer\Desktop\Honorbuddy Installer.exe'
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Janzeer\Desktop\'
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Janzeer\AppData\Local\Temp\Honorbuddy_20161009002720.log'
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'WixBundleManufacturer' to value 'Bossland GmbH'
      [1F2C:170C][2016-10-09T00:27:20]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
      [1F2C:170C][2016-10-09T00:27:20]i000: Setting version variable 'WixBundleFileVersion' to value '3.0.16279.860'
      [1F2C:1DDC][2016-10-09T00:27:20]i100: Detect begin, 2 packages
      [1F2C:1DDC][2016-10-09T00:27:20]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
      [1F2C:1DDC][2016-10-09T00:27:20]i052: Condition 'NETFRAMEWORK45 >= 394254' evaluates to false.
      [1F2C:1DDC][2016-10-09T00:27:20]i101: Detected package: NetFx461Web, state: Absent, cached: None
      [1F2C:1DDC][2016-10-09T00:27:20]i101: Detected package: Honorbuddy, state: Absent, cached: Complete
      [1F2C:1DDC][2016-10-09T00:27:20]i052: Condition 'Installed OR (NOT (VersionNT = v6.0)) OR (ServicePackLevel >= 2)' evaluates to true.
      [1F2C:1DDC][2016-10-09T00:27:20]i052: Condition 'Installed OR (NOT (VersionNT = v6.1)) OR (ServicePackLevel >= 1)' evaluates to true.
      [1F2C:1DDC][2016-10-09T00:27:20]i199: Detect complete, result: 0x0
      [1F2C:1DDC][2016-10-09T00:27:21]i200: Plan begin, 2 packages, action: Install
      [1F2C:1DDC][2016-10-09T00:27:21]w321: Skipping dependency registration on package with no dependency providers: NetFx461Web
      [1F2C:1DDC][2016-10-09T00:27:21]i000: Setting string variable 'NetFx461FullLog' to value 'C:\Users\Janzeer\AppData\Local\Temp\Honorbuddy_20161009002720_000_NetFx461Web.log'
      [1F2C:1DDC][2016-10-09T00:27:21]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Janzeer\AppData\Local\Temp\Honorbuddy_20161009002720_001_Honorbuddy_rollback.log'
      [1F2C:1DDC][2016-10-09T00:27:21]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Janzeer\AppData\Local\Temp\Honorbuddy_20161009002720_001_Honorbuddy.log'
      [1F2C:1DDC][2016-10-09T00:27:21]i201: Planned package: NetFx461Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
      [1F2C:1DDC][2016-10-09T00:27:21]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
      [1F2C:1DDC][2016-10-09T00:27:21]i299: Plan complete, result: 0x0
      [1F2C:1DDC][2016-10-09T00:27:21]i300: Apply begin
      [1F2C:1DDC][2016-10-09T00:27:21]i010: Launching elevated engine process.
      [1F2C:1DDC][2016-10-09T00:27:23]i011: Launched elevated engine process.
      [1F2C:1DDC][2016-10-09T00:27:23]i012: Connected to elevated engine.
      [1A0C:1618][2016-10-09T00:27:23]i358: Pausing automatic updates.
      [1A0C:1618][2016-10-09T00:27:23]i359: Paused automatic updates.
      [1A0C:1618][2016-10-09T00:27:23]i360: Creating a system restore point.
      [1A0C:1618][2016-10-09T00:27:23]i361: Created a system restore point.
      [1A0C:1618][2016-10-09T00:27:23]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}, options: 0x7, disable resume: No
      [1A0C:1618][2016-10-09T00:27:23]i000: Caching bundle from: 'C:\Users\Janzeer\AppData\Local\Temp\{002DB88A-FD9B-4396-9340-E3B9701CD05F}\.be\Honorbuddy Installer.exe' to: 'C:\ProgramData\Package Cache\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}\Honorbuddy Installer.exe'
      [1A0C:1618][2016-10-09T00:27:23]i320: Registering bundle dependency provider: {c7e6deaa-c846-4dbd-83ae-525ca64f1060}, version: 3.0.16279.860
      [1A0C:1618][2016-10-09T00:27:23]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}, resume: Active, restart initiated: No, disable resume: No
      [1F2C:0154][2016-10-09T00:27:23]w343: Prompt for source of package: NetFx461Web, payload: NetFx461Web, path: C:\Users\Janzeer\Desktop\redist\NDP461-KB3102438-Web.exe
      [1F2C:0154][2016-10-09T00:27:23]i338: Acquiring package: NetFx461Web, payload: NetFx461Web, download from: http://go.microsoft.com/fwlink/?LinkId=671728
      [1A0C:1474][2016-10-09T00:27:36]i305: Verified acquired payload: NetFx461Web at path: C:\ProgramData\Package Cache\.unverified\NetFx461Web, moving to: C:\ProgramData\Package Cache\EE88B05232F43B517D4A368F7EE5065CDE7F67FA\redist\NDP461-KB3102438-Web.exe.
      [1A0C:1474][2016-10-09T00:27:36]i304: Verified existing payload: Honorbuddy at path: C:\ProgramData\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}v3.0.16279.860\Honorbuddy.msi.
      [1A0C:1618][2016-10-09T00:27:36]i301: Applying execute package: NetFx461Web, action: Install, path: C:\ProgramData\Package Cache\EE88B05232F43B517D4A368F7EE5065CDE7F67FA\redist\NDP461-KB3102438-Web.exe, arguments: '"C:\ProgramData\Package Cache\EE88B05232F43B517D4A368F7EE5065CDE7F67FA\redist\NDP461-KB3102438-Web.exe" /q /norestart /ChainingPackage "Honorbuddy" /log "C:\Users\Janzeer\AppData\Local\Temp\Honorbuddy_20161009002720_000_NetFx461Web.log.html"'
      [1A0C:1618][2016-10-09T00:27:47]e000: Error 0x800713ec: Process returned error: 0x13ec
      [1A0C:1618][2016-10-09T00:27:47]e000: Error 0x800713ec: Failed to execute EXE package.
      [1F2C:1DDC][2016-10-09T00:27:47]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
      [1F2C:1DDC][2016-10-09T00:27:47]i319: Applied execute package: NetFx461Web, result: 0x800713ec, restart: None
      [1F2C:1DDC][2016-10-09T00:27:47]e000: Error 0x800713ec: Failed to execute EXE package.
      [1A0C:1618][2016-10-09T00:27:47]i351: Removing cached package: NetFx461Web, from path: C:\ProgramData\Package Cache\EE88B05232F43B517D4A368F7EE5065CDE7F67FA\
      [1A0C:1618][2016-10-09T00:27:47]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}, resume: None, restart: None, disable resume: No
      [1A0C:1618][2016-10-09T00:27:47]i330: Removed bundle dependency provider: {c7e6deaa-c846-4dbd-83ae-525ca64f1060}
      [1A0C:1618][2016-10-09T00:27:47]i352: Removing cached bundle: {c7e6deaa-c846-4dbd-83ae-525ca64f1060}, from path: C:\ProgramData\Package Cache\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}\
      [1A0C:1618][2016-10-09T00:27:47]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c7e6deaa-c846-4dbd-83ae-525ca64f1060}, resume: None, restart initiated: No, disable resume: No
      [1F2C:1DDC][2016-10-09T00:27:47]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead plz
       
    3. janzeer

      janzeer New Member

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      The program need to install Microsoft.Net 2015
      I've been trying to install it and i keep getting error...
      Setup has detected that this computer does not meet the requirements to complete this operation (Blocking Issues)
      I also tried the offline installer and it didn't work.
      [​IMG]

      Untitled — Postimage.org
       
      Last edited: Oct 9, 2016
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      install https://www.thebuddyforum.com/BuddyWizard.exe
      restart
       

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