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    Discussion in 'Hearthbuddy Support' started by Madara89, Dec 7, 2015.

    1. Madara89

      Madara89 New Member

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      Hi guys

      I'm having problems starting hearthbuddy after I've formatted my pc last night. Hearthstone is updated and my bot as well (I think), but after I put my key to login, it crashes and I have no response at all. How can I fix it?

      This is the log file. Hope you'll can help me.
      Ty. View attachment Hearthbuddy 4608 2015-12-08 02.28.txt
       
    2. johnmcenroe

      johnmcenroe Banned

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      make sure you have the right C++ packages and .Net framework. Not that it would have anything to do with the bot but jsut incase you didn't know, install your graphics drivers as well.
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    4. Madara89

      Madara89 New Member

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      It seems to not working at all, even if I reinstalled visual c++ (for my 64-bit) and .net framework. I can't install buddywizard bcos my pc consider it dangerous and won't allow me to open/download it. :/ I'm still needing to fix it
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
    6. Madara89

      Madara89 New Member

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      Finally now it worked, dunno what i've changed but now works. Thank you guys for help, no need to skype anymore :D
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      great!

      you're welcome
       

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