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    • Cant use old merged HB key, says key aint for HB

    Discussion in 'Honorbuddy Support' started by nairow, Sep 16, 2016.

    1. nairow

      nairow New Member

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      Hi,

      See the log below.

      View attachment 1732 2016-09-16 02.59.txt

      The key im using is a key i bought in 2011, I bought lifetime support which lasts untill 2021, so atleast it shouldn't have expired.

      I have also merged my key with another key, so in buddyauth it says merged, I dont know if the new HB understands merged and wont work cus it doesnt say Honorbuddy?

      This is from buddyauth:

      auth key.PNG

      Tony, you have the authkey in the supportmail, case id is #144018
       
      nairow, Sep 16, 2016
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      the key marked as merged its not the active key,you must use the main key
       
      Tony, Sep 16, 2016
      #2
    3. nairow

      nairow New Member

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      This is the only key i have, it worked pre HB3.
       
      nairow, Sep 16, 2016
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      the key got merged under the key you asked in your request

      contact support@thebuddyforum.com plz
       
      Tony, Sep 16, 2016
      #4

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