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  • [Crash] Authentication Server Response: Session with specified sid does not exist ...

    Discussion in 'Hearthbuddy Support' started by liuchang8am, Dec 25, 2015.

    1. liuchang8am

      liuchang8am New Member

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      Hi,

      My HB crashes every time shortly after started, the error messages are all:

      Authentication Server Response: Session with specified sid does not exist in China region.

      Connection: Could not retrieve host name for auth.cn.buddyauth.com. Please check the DNS configuration. Error: System.Net.Sockets.SocketException (0x80004005)

      For detailed info, logs are attached.

      Plz help, thanks in advance!

      View attachment log.zip
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      where are you from?


      are you sharing your key?
       
    3. liuchang8am

      liuchang8am New Member

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      I'm from China, and no, I'm not sharing my key.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      clear your settings folder and choose Best Latency as your server choice
       
    5. liuchang8am

      liuchang8am New Member

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      Tried, still the same error... :(
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       

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