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  • E大,无法退款!!要invoice number/order number!!!!!

    Discussion in '中文综合讨论区' started by xiaobawang, Dec 14, 2016.

    1. xiaobawang

      xiaobawang New Member

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      五天前买了honorbuddy,现在要退款,用购买时的邮箱给客服发邮件要求退款,要求我提供invoice number/order number。问题是我当时买的时候就没有给我order number,然后就在这里扯皮了。

      具体情况:首先我是在你们官网买的,购买的链接是 http://shop.buddyauth.com/api/payss...ty=1&resellerId=99,支付方式是支付宝,购买之后就只给了我带key的邮件。

      现在你跟我要order number,你没给我我怎么会有。

      讨论下去他肯定会说“I can easily see that the key was ordered thru a reseller link not from our checkout page” (因为我之前买了demonbuddy,,同样的情况,一样没order number)

      相信不只是我一个人遇到这种问题,E大,请帮忙看看下!
       
    2. EricPhone

      EricPhone Moderator Moderator

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      请继续联系邮箱客服处理,论坛无法处理退款问题
       

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