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    • error cant open

    Discussion in 'Hearthbuddy Support' started by markos12, Jan 21, 2016.

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    1. markos12

      markos12 New Member

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      plz help
       

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      Last edited: Jan 21, 2016
      markos12, Jan 21, 2016
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Jan 22, 2016
      #2
    3. SgtHatred

      SgtHatred New Member

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      Is there a new link to the Wizard? I can't seem to connect to the one provided here...
       
      SgtHatred, Jan 23, 2016
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      what do you mean exactly?
       
      Tony, Jan 23, 2016
      #4
    5. SgtHatred

      SgtHatred New Member

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      Whenever I try to download the BuddyWizard, the dl is either blocked by chrome and in other browsers, the link is broken. It may be a problem on my end, but I have gone through all the troubleshooting options I know.
       
      SgtHatred, Jan 23, 2016
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      whitelist it plz,its a false/positive
       
      Tony, Jan 23, 2016
      #6

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