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    Discussion in 'Bitcoin Forum' started by MrPopo, Dec 25, 2013.

    1. MrPopo

      MrPopo New Member

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      So I entered my PIN wrong too many times and now my account is locked. How do I unlock it? When I click support, I just get this "This product comes 'as-is' without any warranty. Please check the Apache License, Version 2.0, for details." Also, how do I reset my PIN if I can't remember it?
       
    2. meedle

      meedle New Member

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      I don't think you can. I think you need to create another account and anything on your old one is lost.
       
    3. bossland

      bossland Administrator

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      you can unlock it by writing to support@thebuddyforum.com or using the emailing option on the pool, add your pool username and ask for unlocking
       
    4. felipeclement

      felipeclement New Member

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      As much as possible, contact the support team ASAP. However, creating a new account is another way; plus, it?s more convenient and will save you a lot of time and energy.
       
    5. MrPopo

      MrPopo New Member

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      I've already given up on that account, but thanks for the help! Now I'm having syncing problems :/
       

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