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  • Formated and reinstalled Windows 7 w/ all updates. HB won't run.

    Discussion in 'Hearthbuddy Support' started by zippac, Sep 13, 2015.

    1. zippac

      zippac New Member

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      After clicking "Select" in the Configuration Window the Hearthbuddy window opens and freezes (thus I don't have a log to attach) while windows gives this error:

      Problem signature:
      Problem Event Name: CLR20r3
      Problem Signature 01: Hearthbuddy.exe
      Problem Signature 02: 0.3.1019.186
      Problem Signature 03: 55df4ba1
      Problem Signature 04: mscorlib
      Problem Signature 05: 4.6.100.0
      Problem Signature 06: 55bc05fc
      Problem Signature 07: 3b0f
      Problem Signature 08: 7
      Problem Signature 09: System.IO.FileNotFoundException
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1053
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. zippac

      zippac New Member

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      Works now. Thank you very much sir! :D
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome :)
       

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