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    • Freezes since update

    Discussion in 'Hearthbuddy Support' started by Lucas726, May 1, 2015.

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    1. Lucas726

      Lucas726 New Member

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      since latest update HB just freezes on start up
       

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      Lucas726, May 1, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      tried a new installation from scratch?
       
      Tony, May 1, 2015
      #2
    3. Lucas726

      Lucas726 New Member

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      yes tried still the same freezes on start up
       
      Lucas726, May 1, 2015
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, May 1, 2015
      #4
    5. Fishing

      Fishing New Member

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      How do I remove the things you said?
       
      Fishing, May 2, 2015
      #5
    6. Lucas726

      Lucas726 New Member

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      Fixed Thanks
       
      Lucas726, May 2, 2015
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome


      closed
       
      Tony, May 2, 2015
      #7
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