HB closed after getting started

Hey

cannot get HB started. repaired WoW with bnet launcher und reloaded the complete HB Zip / Installer. still no success

see attached log. thanks in advance for your help.

View attachment 2352 2016-11-05 21.15.txt

 

thanks for your time
Cannot use dx9, as the installer mentioned in your guide cannot be executed on win10 =/

 

I know, but when I switched to dx9 and restartet the client, wow "crashed" and mentioned s/t about "..no dx9 available/installed"

 

Dx9 installed through a different installer, was able to start WoW with DX9, but I still get the same Error (see log attached).
Game is running in windowed display mode
log: View attachment 9580 2016-11-06 00.34.txt

 

hey tony

thanks for your patience and support.
I triple checked the list and also went to through all the programs installed (deinstalled quite a few), in my opinion there should be no interfering software running.
also disabled my AV while testing (exceptions for the HB folder are in place).

I still get the same error message (dx9 and windowed)
(had to reinstall dx9 as WoW thought there's no dx9c...)

 

hey

Problem solved: It's not enough to start HB Launcher, WoW and HB Client with admin rights. The active windows user / account must have admin rights as well (it's not enough to permit any actions which requires admin rights)

thread can be closed.

cheers