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  • HB crash after a certain time running.

    Discussion in 'Honorbuddy Support' started by jakeism, Sep 14, 2016.

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    1. jakeism

      jakeism New Member

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      So I am getting this error report;

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Honorbuddy.exe
      Application Version: 3.0.16078.851
      Application Timestamp: 57d2dd1c
      Fault Module Name: ltc_game32-116096.dll
      Fault Module Version: 1.0.0.1
      Fault Module Timestamp: 57cf4e9b
      Exception Code: c00000fd
      Exception Offset: 00002e70
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: e991
      Additional Information 2: e9914d83b8c1c612fa137735e40aca93
      Additional Information 3: a97e
      Additional Information 4: a97e58e24cf03b62995f64253cf6c289

      Any information would be greatly appreciated, it happens with any profile, class, botbase etc. Always around 30 - 60 mins.
       

      Attached Files:

      Last edited: Sep 16, 2016
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. jakeism

      jakeism New Member

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      Apologies,

      I have attached a log file.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      use dx9 and let me know plz
       
    5. jakeism

      jakeism New Member

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      Okay, installed dx9. It ran for an hour and crashed again. I attached another log file.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you just need to choose dx9 in wow settings
       
    7. jakeism

      jakeism New Member

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      Alright i've done that, I will give it another shot.

      Apparently Honorbuddy needs an update now it says it can't run without being updated but i have the latest version of it.

      EDIT: Opening wow with directx9 selected crashes with an error, "World of Warcraft was unable to startup 3D acceleration. Please make sure Directx 9c is installed and your video drivers are up to date." - Everything is installed and up to date.
       
      Last edited: Sep 15, 2016
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      whats your VGA?
       
    9. jakeism

      jakeism New Member

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      Do you mean the VGA cable for my screen to pc? You may need to elaborate, I am not too cluey when it comes to this sort of stuff.
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      i mean your Graphics Card
       
    11. jakeism

      jakeism New Member

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      AMD 7900 Series
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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    13. jakeism

      jakeism New Member

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      "Your system already has the latest driver installed."
       
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      tried to repair your wow installation?
       
    15. jakeism

      jakeism New Member

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      Yeah, repair - fresh install - repair again.
       
    16. Tony

      Tony "The Bee" Staff Member Moderator

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    17. jakeism

      jakeism New Member

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      Alright I have done everything suggested, i will run it again and report back if it works or not. Thank you.

      EDIT: I think honorbuddy needs to be updated, it says it cannot find wow and to check if it is the latest version. as far as i know it is updated.
       
      Last edited: Sep 15, 2016
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      yep it does
       
    19. jakeism

      jakeism New Member

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      The 3D accelerator thing only happens when i launch WoW via the Honorbuddy Launcher. If i launch WoW via Bnet it doesn't do it. I will attach a log at the end of the day if it crashes or not so you can see if your ideas have worked.
       
    20. jakeism

      jakeism New Member

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      I have attached another log, It ran for a while and crashed again.
       
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