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  • HB Crashes after a couple of minutes

    Discussion in 'Hearthbuddy Support' started by Aanatema, Apr 8, 2015.

    1. Aanatema

      Aanatema New Member

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      Hey guys,

      I haven't played any games recently but previously I was using HB to get some gold and it was working quite nicely.

      Now that I downloaded the latest version, HB is constantly crashing ... and I don't have anything custom on (bots, routines, or whatnot) everything is set on Default, downloaded directly from the website.

      I check the logs on every crash but there doesn't seem to be any entries indicating an issue. Furthermore, I even downloaded the BuddyWizzard to ensure that every necessary library is in place (all fine).

      The bot starts, it goes through the decks (if marked), selects the pre-chosen deck for a Ranked match, and then it starts the match. After that, it is just a matter of time before it crashes (screen shot attached).

      I tried running the game in background and in fore-ground - there is no difference.

      HB is executed with Admin rights (I am also using the "Administrator" account) on Win 7 64bit, without any Antivirus software.

      Does anyone have any suggestions I can try?

      View attachment Hearthbuddy 4144 2015-04-08 10.53.txt
      Untitled.png
       

      Attached Files:

    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. Aanatema

      Aanatema New Member

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      Nope, completely clean Windows, installed a week ago ... the odd thing is that I can actually play the bot on my other laptop ... so whatever the issue is, it must be specific and unlikely to be general, affecting lots of users.

      For the sake of clarity, allow me to mention that I tend to keep my PC clean from any unnecessary applications, I always have running what I use, you won't see even a browser in the background if I am watching a movie for instance.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    5. Aanatema

      Aanatema New Member

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      Tony, I already did that. Please note that I actually mentioned in my initial post that I have USED the BuddyWizard to confirm that all necessary libraries are installed.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      tried to uninstall them first?
       

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