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    Discussion in 'Honorbuddy Support' started by leimana, Sep 25, 2015.

    1. leimana

      leimana New Member

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      Happened at random last night when prompted to update HB. Figuring this was common and happened in the past, I clicked ok. I just logged after it happened last night hoping there would be a fix, but there is still nothing fixed.
       

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    2. leimana

      leimana New Member

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      I should add that I have deleted the settings folder and tried, same error. I tried reinstalling HB from scratch and still get this same error.
       
    3. leimana

      leimana New Member

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      Anyone have any ideas? Would like to get this working within about 6 more hours.
       
    4. jimmy06

      jimmy06 Moderator Staff Member Moderator

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      Make a clean folder and reinstall honorbuddy. something is wrong with the greymagic.dll file it seems
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    6. leimana

      leimana New Member

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      Ok, I removed 2010/2012/2013, restarted, ran windows update which required a restart again, ran BuddyWizard and successfully downloaded and installed. I then tried to run HB installer and i get an error. I repeated this process 3x to ensure everything was removed each time. Here is my log.
       

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    7. leimana

      leimana New Member

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      While I await your responses, I am just re-downloading VS and all updates in hopes that somehow fixes this, however I don't think it will make a difference.
       
    8. leimana

      leimana New Member

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      So this is fixed for now, sort of through a back end way. I found a thread from 2013 where someone had the same problem, 0x800705AA - element not found. Did a scannow and found somehow windows update has been corrupted. The work around was a link posted on that thread that had a link to the latest zip. The launcher does not work, but at least now HB does. Will update if I have any further problems tonight.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      alright!
       

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