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  • HB Launcher stopped working

    Discussion in 'Honorbuddy Support' started by asorukirlexa, May 25, 2016.

    1. asorukirlexa

      asorukirlexa Member

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      Nothing more start the launcher, jumps a window that says "Honorbuddy launcher stopped working". However, not occur with the HB program.
      I have administrator permissions and the launcher worked well yesterday.
      I uninstalled and installed again, but still the same.
      There isn´t log to pass because it is the launcher of what I speak.

      Edit: When I start the wow.exe separately and then start Honorbuddy.exe, stops working Wow sending me an error, so the game stops and closes. So I can not use the program.
       
      Last edited: May 25, 2016
    2. Reichi999

      Reichi999 New Member

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      Ever tried to start the HB manually? (Skip the launcher and start the hb itselfs)
       
    3. asorukirlexa

      asorukirlexa Member

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      I think I've found the problem. I Bitdefender Total Security installed, and so far it has not given me any problems, and yet every time I try to start the launcher, send me a notification that has stopped a Trojan at: users / myname / appdata / local / temp / phrase numbers and very long words. exe
      I do not want to disable the antivirus each time I want to start or have it turned off during the game. I want you to leave her alone Bitdefender line honorbuddy performance, but I don´t know how. I only know add the program to exceptions, but this does not intervene to stop it.
       
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Asorukirlexa,

      In some Antivirus, you need to make both:
      • the entire Honorbuddy directory an exception (usually a 'files'-based AV configuration)
      • the Honorbuddy and Honorbuddy Launcher executables an exception (usually a 'exe'-based AV configuration option for heuristic purposes)
      You will need to google for help on how to properly configure the Antivirus, or perhaps visit their forums or documentation. Each Antivirus is different.

      cheers,
      chinajade
       

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