i tried the installer and the zip. the installer says: [02DC:0C74][2015-01-04T12:47:07]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\JenellaNutella\Desktop\Honorbuddy Installer v2.5.12479.763.exe, cmdline: '' [02DC:0C74][2015-01-04T12:47:07]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_20150104124708.log' [02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\JenellaNutella\Desktop\Honorbuddy Installer v2.5.12479.763.exe' [02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy' [02DC:0C74][2015-01-04T12:47:08]i100: Detect begin, 3 packages [02DC:0C74][2015-01-04T12:47:08]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.50727.1' [02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'NETFRAMEWORK45' to value '378675' [02DC:0C74][2015-01-04T12:47:08]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [02DC:0C74][2015-01-04T12:47:08]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [02DC:0C74][2015-01-04T12:47:08]i101: Detected package: NetFx451Web, state: Present, cached: None [02DC:0C74][2015-01-04T12:47:08]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [02DC:0C74][2015-01-04T12:47:08]i101: Detected package: Honorbuddy, state: Absent, cached: None [02DC:0C74][2015-01-04T12:47:08]i199: Detect complete, result: 0x0 [02DC:08B4][2015-01-04T12:47:14]i000: Setting string variable 'InstallFolder' to value 'C:\Users\JenellaNutella\Desktop' [02DC:0C74][2015-01-04T12:47:14]i200: Plan begin, 3 packages, action: Install [02DC:0C74][2015-01-04T12:47:14]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [02DC:0C74][2015-01-04T12:47:14]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true. [02DC:0C74][2015-01-04T12:47:14]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_20150104124708_0_vcredist110_x86.log' [02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_20150104124708_1_Honorbuddy_rollback.log' [02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_20150104124708_1_Honorbuddy.log' [02DC:0C74][2015-01-04T12:47:14]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [02DC:0C74][2015-01-04T12:47:14]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [02DC:0C74][2015-01-04T12:47:14]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [02DC:0C74][2015-01-04T12:47:14]i299: Plan complete, result: 0x0 [02DC:0C74][2015-01-04T12:47:14]i300: Apply begin [02DC:0C74][2015-01-04T12:47:19]i000: Caching bundle from: 'C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\JenellaNutella\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe' [02DC:0C74][2015-01-04T12:47:19]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763 [02DC:01F8][2015-01-04T12:47:19]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:19]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to write message type to pipe. [02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to write send message to pipe. [02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [02DC:01F8][2015-01-04T12:47:22]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8. [02DC:01F8][2015-01-04T12:47:22]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x800700e8. Retrying... [02DC:01F8][2015-01-04T12:47:22]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:25]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to write message type to pipe. [02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to write send message to pipe. [02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [02DC:01F8][2015-01-04T12:47:28]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8. [02DC:01F8][2015-01-04T12:47:28]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x800700e8. Retrying... [02DC:01F8][2015-01-04T12:47:28]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:31]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write message type to pipe. [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write send message to pipe. [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [02DC:01F8][2015-01-04T12:47:34]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8. [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write message type to pipe. [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write send message to pipe. [02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process. [02DC:0C74][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed while caching, aborting execution. [02DC:0C74][2015-01-04T12:47:34]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916} [02DC:0C74][2015-01-04T12:47:34]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\JenellaNutella\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\ [02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to write message type to pipe. [02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to write send message to pipe. [02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to send message to per-machine process. [02DC:0C74][2015-01-04T12:47:35]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No while the zip files are unable to launch due to authentication. i tried deleting the microsoft visual c+++ and rebooting, but still the same issue
if you would, please post a full log as an attachment so we can see whats going on. [Guide] How to attach your log [Kick]